What to Do When Videos Won’t Play on iPhone

The iPhone 8 and iPhone X are the latest models released by Apple. These new devices are equipped with the best features and styles. Such features like the new augmented reality and the super retina display are much talked about all over the world. Recently though, there have been some complaints by users of iPhone about the tendency of the device to stop any video performance on it. Such a problem keeps recurring on Instagram, YouTube, and many other apps which just doesn't play, even after deleting and downloading the apps on the iPhone. We are set to solve such a persistent problem where videos won't play on iPhone so that you can view video files safely on your iPhone. Switch to it if you have a problem with the media could not be played‘.

If you are feeling familiar with such an issue on your iPhone, you have come to the right place for your answers. From time to time, you iPhone may fail to work as smoothly as it should. This issue could be owed to its software or hardware related malfunctioning. Often, when you tend to incur damage to your iPhone hardware though accidental mishaps, which are often related to the case of such a ‘videos won't play on iPhone' situation. Also, it is possible for some particular apps to be present on your device, which prevents the phone from responding to basic demands by the user.

A situation where videos won't play on the iPhone is actually pretty common. Fortunately, it is an easily solvable issue. In this column, we have made a list of such solutions, which you can use to solve your iPhone malfunctioning. There are five parts of the column, with each providing the best and usable solutions. Alongside, we have included an apt program, which you can use for fixing a situation where videos won't play on iPhone. Read on to know more:

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PART 1: Force Restarting the iPhone device

Every so often, a force restart of the device is all it takes to fix a situation where videos won't play on iPhone. Doing this will not erase any data files on your iPhone. Follow the steps below carefully to know how to do so:


Step 1: Start by pressing and holding the Sleep or Wake switch together with the Home switch.

Step 2: After a while, release the buttons when you view your Apple Logo on-screen.

PART 2: Quitting the App and Clearing the App Cache

In case the issue where videos won't play on iPhone persists on your device due to a particular app, you can try force quitting the app altogether and then clearing its cache, before relaunching. Follow the steps below carefully to know how to do so:


Step 1: Begin by tapping on iPhone's home switch two times until you view a preview of apps, which have been used by you recently.

Step 2: Then, you can swipe right or left to locate the application in question and choose to swipe up in order to quit it.

Step 3: Having done this, you will need to visit the home screen page and start to relaunch the application.

In case, videos won't play on iPhone persistently, and you can try our additional solutions.

PART 3. Updating or reinstalling the dysfunctional App

Now and then, when videos won't play on iPhone, there might be a simple reason for it. It may be so that the issue continues because the application on which you are trying to play your video, is just not updated to its latest version.

App updates generally come equipped with improvements and bug fixes, which are viable for eliminating such problems. Follow the steps below carefully to know how to do so:


Step 1: Start by launching the iPhone App Store and then click on the ‘Updates' category.

Step 2: In order to update, you can choose either the ‘Update All' or locate the specific app and click the ‘Update' option near it to start updating.

Moreover, an app reinstallation can also fix such freezing application problems on the iPhone. Follow the steps below carefully:


Step 1: Firstly, you will have to erase the app on iPhone. To do so, click and hold the application till it jiggles and you view an ‘X' mark on top of it.

Step 2: Then, click on the ‘X' symbol and choose the ‘Delete' button to affirm your action.

Having done this, you can visit the app store again, and look for the app to reinstall it on your iPhone.

PART 4. Updating the iOS system

It holds true that an up to date iOS software can give you lesser issues as it is often equipped with some bug fixes, which are intended to remove such problems. Consequently, it can be sensible for you to check for updates and install them whenever possible. Follow the steps below carefully to know how to update to latest iOS 12.


Step 1: Firstly, link your iPhone to the source of power along with a consistent Wi-Fi network.

Step 2: Next, visit the ‘Software Update' option from the General Settings category.

Step 3: In case updates are available, then click on the ‘Install Now' button.

PART 5. Trying the iMyfone Fixppo iOS System Recovery program

If all the above four ways to fix a phenomenon when videos won't play on iPhone coudn't work for you, then you can use this method as the final answer. Now you can be sure that your iPhone has in fact incurred a software related issue. In such a situation, we can strongly recommend you to use a third-party package like iMyFone, to get your device functioning again in its normal mode.

iMyFone Fixppo (iOS System Recovery) Key Features:

  • This program can be used by you to solve a variety of iOS device issues, like an iPhone caught in the recovery position, App FreezingiPhone Not VibratingVideos Won't Play on iPhoneApp Store Not Downloading, incur typical repairs on iOS issues like the DFU mode, black or white screen phenomenon, ‘Software Update Failed' issue, inactivation of iPhone or iPad, and much more.
  • The finest feature of iMyFone is its ability to keep data unaffected whilst the use of Standard Mode.
  • The program can operate on every iOS devices counting iPhone XS along with entire iOS updated versions with iOS 12.

Get iMyFone Fixppo

To know how to use this program to solve a situation when videos won't play on iPhone, follow the easy to use steps given below:

Step 1: Begin by installing and launching the program on the PC along with connecting your iPhone in question to the computer. You will be presented with three modes: Advanced Mode, Standard Mode, and the Exit Recovery Mode. At first, you can try using Standard Mode.


Step 2: Now this program will need installation of the latest iOS firmware so as to fix it. You can tap on the ‘Download' option when impelled and wait till the download process completes.


Step 3: When the download is completed, the iMyFone Fixppo program will start to fix your iPhone instantly. In a while, your iPhone will start to restart in its normal mode, and you will be able to play videos on your iPhone again.


These steps are most accurate and can be used by you in fixing a situation where videos won't play on iPhone, in easy and fast methods. Additionally, iMyFone is regularly used by most iPhone users to fix myriad of problems, which also includes your iPhone stuck in recovery stance, or stuck on the Apple Logo. Plus, it also guarantees zero loss of data while performing such functions. You can easily use this to solve a phenomenon when videos won't play on iPhone.

Download iMyFone Fixppo

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