How to Fix iPhone Screen Not Responding to Touch

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iPhone stuck in recovery modeApple is constantly pushing out new and innovative updates for the iPhone. Whether it be a UI overhaul or the implementation of a new feature, regular updates are Apple's strength. However, whenever we see a huge update being released (such as iOS 11), we also see a lot of disruptive problems arising. Since the release of iOS 11, there have been many iPhone users experiencing iPhone screen not responding to touch.

Even if you just bought your iPhone and there aren't any hardware issues with it, this bug might be persistently bothering you. But, given that this is a firmware problem, there are some solutions.

iPhone Screen Not Responding to Touch Issues

This unfortunate iOS glitch isn't an uncommon one, and we hope Apple is quick to fix it. Some of the iPhone problems that users are experiencing are:

  • Screen unresponsive to swipes and taps.
  • Random unresponsiveness when interacting with the iPhone screen.
  • iPhone screen completely unresponsive and thus unusable.

They're frustrating, inconvenient, and they can cause a lot of anger. So, while we wait for Apple to release an update that fixes this, here are some fixes for you to try.

Important: What to Check First

Before digging into your iPhone's settings and firmware, there are a few things to check. For example, if you have a screen protector, then there may be dirt stuck beneath it. Similarly, if your iPhone is dirty and you don't clean it every so often, this could also be the source of the problem. A few notable checks include:

  • Remove the iPhone case and test your screen.
  • Clean the iPhone's screen using screen-cleaner or a lint-free cloth.
  • Remove your screen protector, clean the screen, and replace the protector.
  • Turn your iPhone off and back on.
  • Update the iOS version using iTunes.

Note: if you have been eating greasy food or you moisturise your hands, you might experience problems with the touchscreen.

Even though these might seem like pretty basic checks, it's absolutely worth your time to go through each point. If the problem is just a result of your screen protector being misaligned, then you've dodged a bullet!

Fix #1 – Fix iPhone Problems with dr.fone – Repair (iOS)

After covering the basics, it's time to move on and look at the third-party programs. First on our list is dr.fone – Repair (iOS), an impressive and incredibly effective tool. Dr.Fone – Repair can fix the majority of iOS problems and won't affect your personal data, making it a fantastic choice. Below are some of Dr.Fone's key features.

You'll also see that Dr.Fone offers different types of features too. These include Backup & Restore, iPhone Unlock, Recover, and Erase. With this all-in-one iPhone management tool, you can regain control of how you use your iPhone.

Steps to Repair iPhone Screen Not Responding to Touch with Dr.Fone – Repair

After deciding that Dr.Fone – Repair is the best tool for the job, you can get straight to work. Although you won't be able to use your iPhone during the repair process, it won't take much time out of your day and will fix all of the problems that you've been experiencing.

Step #1 – Download and install the Dr.Fone – Repair program on your computer. A free version is available although it has limits.

Download Dr.Fone for iOS (Windows Version)Download Dr.Fone for iOS (Mac Version)

Step #2 – Launch Dr.Fone and on the main menu select “Repair“, and then connect your iPhone using a lightning cable.


Step #3 – Read the information that appears and click “Start” to continue with the process.


Step #4 – The next menu will request some information about your iPhone. Dr.Fone will detect this information automatically but double-check it to be sure.


Step #5 – When you are confident that everything is correct you can click “Download” to proceed.

Step #6 – All you have to do now is wait. Dr.Fone will download and reinstall the relevant firmware on your iPhone.


Note: because Dr.Fone has to download the new firmware, this part of the process could take up to 15 minutes. Feel free to leave your computer while this takes place.

Step #7 – A message will appear once the reinstallation is complete. Check your iPhone and if you don't think the problem is fixed, click “Try Again”.


This should help to fix your iPhone but it not, don't worry. There are still plenty of solutions for you to try but we're confident that dr.fone – Repair (iOS) will do the job.

Fix #2 – Hard Reset Your iPhone

A hard reset could also repair your iPhone when iPhone screen not responding to touch. In comparison to a regular iPhone restart, hard resetting will completely reboot the iOS system. Furthermore, hard resets typically detect and repair any iOS issues which are present.

This type of restart is clearly beneficial and as such, here's how to do it.

iPhone 7 and Later

Step #1 – Hold the “Volume Down” button and “Power” button at the same time.
Step #2 – Continue holding both buttons until the Apple logo appears.
Step #3 – Release the buttons and wait for your iPhone to load.

iPhone 6S and Earlier

Step #1 – Press and hold the “Home” and “Power” buttons simultaneously.
Step #2 – Once the Apple logo is shown you can release both buttons.
Step #3 – Wait until your iPhone loads and check if there are any problems.

If your iPhone takes longer to restart than usual, then don't worry about it – this is completely normal. As soon as you've done this, and once your iPhone loads, you can check if the touchscreen issues are still occurring.

Fix #3 – Using iMyFone D-Back to Fix Your iPhone

Back to using third-party programs, iMyFone D-Back may be beneficial to you. This program offers various recovery features, but it also comes with iOS repair features too.

  • Recover directly from your iPhone, from iTunes backups, or from iCloud.
  • Standard Mode can fix basic iOS problems, such as a frozen display, iPhone camera not workingiPhone notifications not working.
  • Advanced Mode is designed to fix iOS issues which Standard Mode wasn't able to fix.
  • Fix any iOS issues including restart loops and being stuck in recovery mode.
  • Unless you use Advanced Mode, none of your personal data will be lost.

We could go on and on about the features that iMyFone D-Back includes, but you get the idea. It's a fantastic program, and we'll be showing you how it can fix iPhone screen not responding to touch.

How to Use iMyFone D-Back

If iMyFone D-Back appeals to you, then be sure to follow this guide. Start by installing iMyFone D-Back on your computer and after setting it up, follow these steps.

Download iMyfone D-Back for Windows Download iMyfone D-Back for Mac

Step #1 – Connect your iPhone using a lightning cable and open iMyFone D-Back.

Step #2 – Select the “Fix iOS System” tab from the left menu and from this menu, choose the “Standard Mode” feature.


Step #3 – You'll be instructed to put your iPhone into DFU Mode or Recovery Mode. Go ahead and do this now.



Note: the steps taken will depend on the iPhone model you have, so be sure to click the correct tab at the top of the screen.

Step #4 – After your iPhone is successfully in DFU Mode or Recovery Mode, iMyFone D-Back will automatically proceed.


Step #5 – Some basic information about your iPhone will be shown. It's important to verify that everything is correct before clicking “Download“.


Step #6 – iMyFone D-Back will then download the appropriate firmware. Once it finishes downloading, click “Start to Fix” and the program will take care of the rest.


Aside from entering DFU or Recovery Mode, this is a straight-forward solution to iPhone screen not responding to touch. If it doesn't fix your iPhone, then try using Advanced Mode instead. The only downside is that your personal data will wipe when you use this mode but consider it a last resort.

Backup Your iPhone Data Before a Factory Reset

Unfortunately, if none of the solutions that we've shown you so far fixes your iPhone, a factory reset is the only remaining option. Prior to doing this, you should take a backup of all your personal data. With iMyFone D-Port Pro, backing up data is an easy job.

  • Selectively back up and restore data.
  • Extract files from your iPhone or from a backup file.
  • Take a backup of just your WeChat, iMessage, or WhatsApp messages.
  • Compatible with the iPhone X and iOS version 11.3.

Instead of taking a full backup, it's quicker and more time-efficient only to back up the valuable data which you store on your iPhone.

Steps to Backup iOS Data with iMyFone D-Port Pro

Use our quick and easy guide below to backup/export specific files from your iPhone by using iMyFone D-Port Pro.

Step #1 – Install and launch iMyFone D-Port Pro on your computer.

Download iMyfone D-Port Pro for Windows Download iMyfone D-Port Pro for Mac

Step #2 – After connecting your iPhone, click on the “Export Data” feature.


Step #3 – Select any of the data types that you want to backup/extract from your iPhone. For a full backup, click “Select all“.


Step #4 – Click the “Next” button and wait while iMyFone D-Port Pro scans your iPhone.

Step #5 – Go through each data type and click on any files that you want to export. Again, click “Select All” to export all the data.


Step #6 – Finally, click on “Export” and choose a file location.

Alternatively, you can use the “Make a Full Backup” option from the main menu. However, using the steps above gives you the opportunity to back up your personal data selectively.

Fix #4 – Factory Resetting Your iPhone

Once you have all of your personal data safe, you can perform a factory reset. This will completely delete all of the personal data on your iPhone so be sure to back up anything important.


Step #1 – Unlock your iPhone and go to “Settings > General > Reset”.
Step #2 – Tap on “Erase All Content and Settings” and enter your passcode.
Step #3 – Confirm that you want to factory reset.
Step #4 – Your iPhone will now be reset. Afterwards, set up the device as you would a new iPhone.

This is the last option that you have for fixing this specific iPhone problem. That being said, if you don't have anything important on your iPhone, then you might choose to do this first.

To Conclude

As stressful as it can be when your iPhone isn't working properly, there are always fixes out there to help pave the way. The iPhone screen not responding to touch is one of the more recent issues, and until Apple releases an update, these are the solutions that we are left with. If you are still having issues with your iPhone, then visit an Apple store. You might find that the problem is due to a hardware issue, in which case they can fix it for you.

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